AI & Automation Operations Experts

Less admin. More client work.

We help professional services reduce admin, remove reliance on key people, and get time back using safe, internal AI.

Over 70% of Australian small and medium businesses already use AI.

Most for internal admin and productivity. Exactly where we help you implement it safely and effectively.

Source: Australian Small Business AI Report 2025

The Challenge

What we see in most businesses

Australian professionals spend up to 40% of their time on admin and repetitive internal tasks.

Source: Deloitte AI SMB Insights

1

Too much time on low-value work.

Chasing information. Updating spreadsheets. Answering the same questions. Work that doesn't require a qualified professional, but still takes up hours every week.

2

Too much relies on a few key people.

The partners know how things work. Everyone else has to ask. When those people are unavailable, things slow down or stop.

3

Software that creates more work, not less.

You've tried new tools. They promise efficiency. But they don't fit how your business works, so people keep using workarounds and the old way persists.

What We Do

How we help

Reduce admin burden with AI and automation.

We identify where time is wasted on repetitive, low-value tasks and deploy AI tools and automation solutions to eliminate or streamline them.

Build custom AI agents for your business.

We create intelligent AI assistants that understand your business context, answer team questions, handle routine requests, and automate workflows. Reducing the burden on key people and improving response times.

Clarify and automate processes.

We document how work actually gets done, then use automation tools to make those processes consistent and accessible to everyone. Not just the people who've been there for years.

Reduce dependency on individuals.

We help move critical knowledge out of people's heads and into AI-powered systems your team can rely on, ensuring business continuity and consistent quality.

Safe AI adoption is our focus.

The number one barrier to AI adoption isn't cost or capability. It's uncertainty about where AI can be used safely.

Source: Deloitte AI SMB Insights

How It Works

We keep this structured and practical.

1

Operations Diagnostic

We start by understanding how your business runs today.

  • We walk through a small number of key processes.
  • We look at where admin builds up.
  • We identify where too much relies on one person.

Nothing gets changed at this stage. You get a clear view of what's causing the issues and where AI and automation can help.

2

AI Operations Build

Once priorities are agreed, we deploy AI tools and automation to improve how the work flows.

This usually involves:

  • Building custom AI agents tailored to your business processes.
  • Deploying automation to eliminate repetitive, low-value tasks.
  • Creating AI-powered systems that reduce reliance on key people.

We focus on safe, internal AI that fits how your business works. No risky overhauls or complex rollouts.

3

Training and Adoption

Changes only work if people use them.

  • We help the team understand what's changed and how to use it day to day.
  • No big rollouts. No overcomplication.

We ensure your team is confident using the new processes and tools before we step back.

Optional: Ongoing AI Operations Support

After implementation, we offer continued support to help you refine processes, expand automation, and adapt as your business evolves.

  • Regular check-ins to identify new opportunities for improvement.
  • Ongoing optimisation of AI tools and workflows.
  • Support as your team grows or processes change.
Danny - Founder of Run Better Consulting

$105M+ Value Delivered

Enterprise Digital Transformation

Scaled Teams & Operations

From Pilot to Enterprise-Wide

Top 10 ASX Company

Enterprise Leadership Experience

Meet Danny

Enterprise expertise applied to professional services

Danny brings proven expertise in operations and process improvement, having led high-impact initiatives at one of Australia's largest financial institutions.

His work focused on scaling digital solutions and automation from pilot programmes to enterprise-wide implementations, delivering measurable value through improved efficiency and operational excellence.

Key Achievements

  • Scaled digital automation initiatives from $1M pilot to $7.5M enterprise solutions.
  • Delivered $105M+ in combined value through process optimisation and automation.
  • Reduced implementation time by 40% through strategic prioritisation and workflow optimisation.

Through Run Better Consulting, Danny brings this enterprise-grade expertise to help professional services reduce admin and run more efficiently.

Get In Touch

Ready to run better?

Let's discuss how we can help improve how your business operates. Get in touch via the form below or email us at danny@runbetterconsulting.com to get started.

Maximum 500 characters

Quick Response

We typically respond to enquiries within 48 hours. Working with businesses across professional services Australia wide.

Average response time: <48 hours

Frequently Asked Questions

We work with professional services and services-based businesses, typically with around 10 to 100 staff. This includes accounting, advisory, financial planning, marketing agencies, consulting firms, legal support services, recruitment firms, and similar businesses where work is people-led and admin heavy.

Yes. AI is used internally only, with clear boundaries and controls. Nothing public. Nothing uncontrolled. People always remain involved.

The intro call is free and short, usually around 15 minutes. It's a simple conversation to understand how your business works today, where things feel messy or time-consuming, and whether it's worth exploring further. There's no sales pitch and no obligation.

We don't automate advice or compliance decisions. We do help with supporting work around client interactions, such as: Drafting client email templates, Creating meeting summaries and file notes, Improving internal documentation and handovers. All client-facing content is drafted only and always reviewed by your team before being sent. This keeps things practical, safe, and in your control.